Privacy Policy

Last updated: 2025

At Regenessentialoils, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: name, email address, billing/shipping address, payment details.
• Order Information: products you purchase, transaction history.
• Technical Information: IP address, browser type, device type, cookies.
• Communication Information: messages, reviews, or feedback you share with us.

2. How We Use Your Information

• Process and deliver your orders.
• Communicate with you regarding your purchases, promotions, and support.
• Improve our website, services, and customer experience.
• Detect and prevent fraud or unauthorized transactions.
• Comply with legal and regulatory obligations.

3. Cookies and Tracking

We use cookies and similar technologies to:

• Enable website functionality (e.g., cart and checkout).
• Analyze traffic and improve performance.
• Personalize your shopping experience.

You can manage or reject cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: (payment processors, shipping companies, IT providers) to complete your orders.
• Legal Authorities: if required by law or for fraud prevention.

5. Data Security

We use appropriate security measures (encryption, secure servers, limited access) to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location (e.g., GDPR in the EU), you may have rights to:

• Access, update, or correct your data.
• Request deletion of your personal data.
• Object to data processing or withdraw consent.
• Request a copy of your personal data.

To exercise these rights, please contact us at: info@regenessentialoils.com

7. Retention of Data

We keep your personal information only as long as necessary to fulfill orders, comply with laws, or resolve disputes.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies when you visit their sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Regenessentialoils
Email: info@regenessentialoils.com
Phone: +254727202246
Address: Bondo, Siaya County, Kenya